- The amount of time that passes between the moment a patron arrives at the circ desk to check out to the moment they remember that they need their library card in order to check out to the moment they actually fish said card from whatever walletular orifice they last stuffed it into. Average Lag Time: 30 seconds.
- The amount of time that passes between the moment we inform a patron their "innanet" time is officially up and we need their computer for someone else and the actual moment they relinquish it. Average Lag Time: 3 minutes.
- The amount of time that passes from the moment a properly noise-polution-aware patron's cell phone ringtone has gone of in a blaringly loud fashion to the moment they actually make it into our less-than-soundproof breezeway to take the call. Average Lag Time: 15 seconds.
- The amount of time that passes from the moment a patron who couldn't give less of a damn about talking loudly on their cell phone in front of God and everybody receives a blaringly loud cell phone call and the moment I make it over to them to banish them from the building: Average Lag Time: 30 seconds.
- The amount of time it takes for us to reboot said computer from the ground up in order for it to be fresh and clean and history-wiped for the next user. Average Lag Time: 1 minute.
- The amount of time it takes for my blood pressure to rise once I discover that our filtering and security software has failed us once again and a completely different patron's email account has automatically popped up on our screens, fully logged in, and that patron hasn't visited us in days. Average Lag Time: .03 seconds.
Wednesday, July 02, 2008
"Liberry" Glossary: Lag Time
Wednesday, June 25, 2008
"Liberry" Glossary: Needy Patron
- A patron incapable of helping themselves with even the most minor of tasks, but who is usually intent on accomplishing the most major of tasks and will often require your help over the course of a period of hours to make this a reality. This might take the form of having no knowledge whatsoever about how to operate a computer, yet need to fill out extensive forms online. Other times, they might need to do complicated legal research on a deadline, yet have no actual idea what they are looking for, or, worse yet, merely some random numbers and letters written on a piece of paper by a possibly mentally-challenged third party all of which they expect you to not only recognize but immediately spew forth the requisite information those random characters are supposed to correspond to. Often the desired tasks of the needy patron are impossible to achieve given our limited resources, but communicating this to them is often impossible in direct proportion to their neediness. The neediness of the needy patron is also often in direct proportion to how utterly swamped you already are with other pressing tasks or other needy patrons--in other words, they love to appear on Mondays.
Wednesday, May 07, 2008
"Liberry" Glossary: Repeat Offender
- A member of the innanet crowd who signs in for computer time, stays for while, leaves, returns to sign up for more, leaves again, returns to sign up for more again, etc., repeat cycle until closing time. Repeat Offenders are not always rogue patrons, but often are. The offense inherent in their title stems from the fact that, due to our usual bad attitudes, the staff becomes completely sick of dealing with these people since we have to go out and log them onto a computer with each successive visit and we wish they would just get what they're doing done the first time and go away. We're particularly annoyed with patrons such as Germophobe Gary, who not only leave and return repeatedly throughout the day, but demand a new Clorox Disinfecting Wipe with each visit so that our keyboards might be rendered safe for him to touch. (We can't really blame him, but it is still a very annoying extra step for us.) Very often, Repeat Offenders are also the patrons who do the most amount of printing from the computers and are constantly pestering us to look at their prints, compounding our bad attitude toward them. Usual suspects among the current Repeat Offenders crowd include: Germaphobe Gary, Gene Gene the Geneal0gy Machine, Mr. B-Natural, Mr. W. Perfect, The New Devil Twins Auxiliary League of Neighborhood Kids, Johnny Hacker, Mr. Little Stupid. Former Repeat Offenders include: Parka, Crusty the Patron, Stoner Lad.
Monday, March 24, 2008
"Liberry" Glossary: The Look of Doom
-noun phrase
- The expression adopted by our most-frequent innanet crowd patrons when they come to realize that their hour of time is up, that all other computers are full, that they themselves are next in line to be booted off, and that someone, ANYONE, has entered the building and come within proximity of the computer sign in sheet. It's a potent mixture of frustration, anger and fear--emotions which, when combined, evidently cause patrons to become extraordinarily slow in the process of disengaging from our computers, perhaps in the belief that the longer they take "wrapping up" the more likely another computer patron will abandon their own machine allowing them to keep theirs. This expression is most frequently seen on Monday afternoons when we have the greatest concentration of hungry innanet crowders in house, all competing for machines.
- The expression I adopt upon seeing the patron who must not be named, a.k.a. Chester the (Potential) Molester, in the belief that it will convey to him how much hatred I have for him in my heart and how much pleasure I would derive upon hypothetically learning that he was decapitated in a car accident or that someone had gone all Rorschach on his ass. This expression has yet to have any observable effect whatsoever.
- The expression I adopt upon emerging from our men's restroom, having witnessed what our dear patrons have left there for me to clean up. Often this look is beamed in the direction of our male computer patrons who, being the very souls who have spent the past seven hours in the building and have therefore had more opportunity than most to relieve themselves, no doubt doing a very sloppy job of it in their haste to return to their computer station before we can give it to someone else, and are therefore the most likely candidates to be the patrons after whom I've just had to clean up. Frankly, they deserve worse than anything Rorschach might do to them.
Monday, January 07, 2008
"Liberry" Glossary: Old White Women
-collective noun
A loose affiliation of elderly Caucasian females who continually demonstrate themselves to be the fussiest, least easy-to-please human beings on the planet. Members of the Old White Women collective come well-armored with a thick and chitinous shell of entitlement that cannot be cracked by mere mortals. They are either used to people jumping at their merest whim or are forever longing for the days of yore when people jumped at their merest whim. They are completely unaccustomed to not getting their way and being told they cannot do that which they wish to do and become quite put out when such situations inevitably occur. Their most favored attack posture in these circumstances is a deftly-wielded, razor-sharp, obstinate insistence that they be allowed to do whatever it is they want to do anyway and despite all logic and policy that might say otherwise. Very often, it is all the weaponry they need, for it can be a powerful force indeed. The most frequent obstacle they face at the "liberry," therefore, is their inability to check out library materials without their library card or the requirement of a drivers license number to get said card. Old White Women are rarely seen to be happy about anything at all.
While there is no obvious organizational structure to their ranks, (much as in the case with a similar loose affiliation of the elderly, The Grampy Patrol) there is definitely something of an exclusive membership present. Membership in the order of Old White Women is not compulsory by any means, for the vast majority of the world's population of both old women and white women are not members. However, membership in the ranks of the Old White Women does seem to be dependent upon being both old and white. Wealth and privilege is also a traditional characteristic of the membership majority, particularly at levels which elevate the individual old white woman above the reality experienced by most other human beings. Abbreviations: OWW (Old White Women); OWL (Old White Lady/Ladies)
(Famous Old White Women: Mrs. Owl, Mrs. Delva Poopoohead of the New England Poopooheads, Mrs. Manic, Mrs. Carol Satan, Hillary Clinton, Queen Elizabeth II)
(Honoray Old White Women: Ann Coulter, Mr. Crab)
Monday, December 31, 2007
"Liberry" Glossary: Coot Pile
-noun
- The assorted books on philosophy, poetry, biography and classic literature left in piles on one or more of our reading tables each day by our patron The Coot. (Granted, we hate it when patrons try to reshelve books themselves and encourage them to leave any books they pull from the shelves on our conveniently located shelving cart, so it's not like we expected the Coot to do the work for us. However, it is still very irritating to be on the brink of locking the door to go home only to discover a pile of seven books and magazines from wildly different places in the nonfiction stacks to have to shelve before you can leave. Wherever he is when he's finished reading, that's where the book stays.)
Monday, December 24, 2007
"Liberry" Glossary: Holiday Hours
-noun (plural)
Days of the year during which the "liberry" is not open for business, such as Christmas Eve and Christmas Day. Traditionally, on said holidays, our "innanet" crowd patrons repeatedly drop by to bang on the doors and try the handles in the futile hope that we were just kidding about that whole being closed thing and that at any moment we're going to open up and let them come in to surf. No amount of signs to the contrary can disuade them from this hope. Granted, we the staff are not there to witness this behavior and therefore have no conclusive proof that it indeed occurs. However, the fact that these same patrons exhibit this same behavior on days of the week when we do not open until 1p and have not opened until 1p for nigh on two decades, now, makes us fairly certain that they behave this way on Christmas Eve and Christmas Day all the same.
Monday, December 17, 2007
"Liberry" Glossary: Remnant
-noun
- A deposit of patron feces consistently left behind in the toilet, discovered by a staff member each evening at closing time. Unlike those of previous fecalfeliacs, such as The Serial Shitter, these dollups of poo seem to be the result of the failure of our less than enthusiastic toilets to flush it down due to the criminally low water pressure they often exert. Still, it begs the question: if everything doesn't go down the first time you flush, are you really just gonna leave whatever remains on the theory that if it survived the flush "it be the will of God"?
Monday, December 10, 2007
"Liberry" Glossary: Good Patron (Tales of the "Good" Patrons Week: Day 1)
Adjective Noun Combo
- A member of the majority population of patrons at our "liberry"—probably the top 95 percent. This patron type is described as "good" because "Good" Patrons are generally liked and appreciated by the "liberry" staff. "Good" Patrons return their books on time, or, if returning them late, immediately offer to pay their fines in full. And "Good" Patrons are often shocked and dismayed when we refuse their offered fines on days when we are not charging fines, such as Fine Free Friday or National Children's Book week, and often give us the money they had earmarked for fine-payment as a donation. "Good" Patrons are not always necessarily smiling and happy people, but at the same time are generally pleasant to be around and not actively antagonizing the staff. "Good" Patrons never give us shit. "Good" Patrons always wear deodorant. "Good" Patrons flush. "Good" Patrons double check the toilet to make sure everything has gone down after the first flush, and repeat the flushing process until it has. "Good" Patrons always remember to bring their library cards, for they know without having to be told repeatedly that library cards are a requirement when checking out books. On the rare occasion that a "Good" Patron has left their card in their other purse or other cat's ass, they do not raise hell about it but simply accept the mistake as their own and request that we hold their books until they are next able to return with their card. "Good" Patrons bring us cookies at Christmastime. "Good" Patrons have smiling, pleasant children who are well-behaved and do not trash our children's area. However, were the child of a "Good" Patron to trash our children's area, their "Good" Patron parent would clean up after them. Good Patrons never bring fifty easy reader books back at the crack of closing. In fact, by definition, "Good" Patrons never exhibit any of the bad behavior I usually bitch about here.
Monday, December 03, 2007
"Liberry" Glossary: Gorebits
-noun (plural)
- Small, often triangular wedges of torn paper towel found dotting the floor of our public restrooms at any given point during the day, but especially at closing time. These are fragments of larger paper towels that have been torn asunder due to the inability of our patrons to simply pull the entire towel from the towel dispenser, whole. We're not certain why patrons seem to be having such difficulty with such a simple a task, as we the staff have personally tested each towel dispenser and have found them to be in functioning order and containing towels that are quite easy to remove with no tearing necessary. However, the sheer amount of Gorebits left behind on the floor indicates that our patron population is indeed in need of assistance and/or a tutorial session when it comes to their use. It should be noted that at no time has it ever occurred to our patrons to deposit their torn Gorebits in the waste-receptical conveniently located DIRECTLY BENEATH the paper towel dispenser. No, the Gorebits are instead released to float on the fecal-particle-laden air-currents until they find a new home on the floor where they remain until the staff has to clean them up at the end of the day. Gorebits are named in honor of former Vice President Al Gore, who would no doubt be appalled to know that an entire paper towel's worth of paper is being wasted each day in the form of Gorebits.
- A wildly unpopular corn-based breakfast cereal released by General Mills in 2000. It was distinctive in that the cereal was manufactured in the shape of uncounted hanging chads and tasted like bitter defeat. It went out of production in 2002 after it was discovered the only person still eating it was its namesake.
Monday, November 26, 2007
"Liberry" Glossary: Ass-Shields
-noun (plural)
- Strips of toilet paper used to cover the seats of our public toilets, theoretically preventing the transfer of deadly, lingering ass-bacteria onto the asses of the patrons applying them. Ass-Shields ideally remain unseen by anyone but the Ass-Shield/Toilet Seat Applicant, because they are—again, ideally—flushed following use. There are, however, some patrons who refuse to touch the Ass-Shields after use, perhaps for fear of the deadly, lingering ass-bacteria that have soaked into the tissue fibers during the compressed direct contact with the toilet seat. The Ass-Shields of such patrons are then abandoned on the seat where they either fall partially into the toilet on the winds of air-conditioning and flatulence, or, more often than not, fall onto the floor where a staff member later has to deal with them, risking contamination by deadly, lingering ass-bacteria themselves. Patrons who abandon their Ass-Shields in this fashion are known as Ass-Holes.
Monday, November 19, 2007
"Liberry" Glossary: Basket Cases
-noun (plural)
- Mentally unstable or otherwise crazy patrons.
- Patron parents, often with multiple children, who check out the full available limit in books on each of their children's cards, their own card and often on the linked cards of non-present family members. They do this in the mistaken belief that this will somehow keep their brood occupied reading for the longest possible amount of time, freeing they the parent from having to entertain or otherwise deal with them. The name for this patron type stems from their habit of hauling away the dozens of selections their children have made in a very large wicker basket or, alternately, a colorfully-painted washtub. This is actually all right with us, for we do like those circulation numbers. The only trouble is, that Basket Cases very often accomplish these mass-checkouts, which take upwards of five minutes for our staff to accomplish, on story hour day when the desk is overrun with OTHER basket case families doing exactly the same thing, creating a gigantic Basket Case clog. And because massive amounts of books are difficult to keep up with in the best of circumstances, Basket Cases are perpetually in hock to the "liberry" for overdue books. Often they insist that they returned said books and raise a stink about it and check our shelves to no avail, only to find them hidden at home, months later. Because of their perpetual indebtedness, Basket Cases, often insist on returning their books on Fridays, a day on which our branch traditionally does not charge fines. This would be perfectly acceptable to us, except that Basket Cases almost always insist on returning their hoards of books at approximately five minutes before closing time. And because it's never simply ONE Basket Case family that does this, the Friday closing staff member present (i.e. me) always has to spend an unnecessary amount of time shelving all those damn books after closing and is always late for his dinner.
Tuesday, November 13, 2007
"Liberry" Glossary: Patron Squeezings
Patron Squeezings
-noun (plural)
- The prints and smears left atop our computer desks following the departure of the majority of our "innanet" crowd patrons. A greasier bunch of human beings would be difficult to imagine. We should have bought stock in surface cleaning/disinfectant spray. Either that or we should start enacting prison-style washdowns in the foyer.
An employee of a small town "liberry" chronicles his quest to remain sane while dealing with patrons who could star in a short-lived David Lynch television series.