PATRON: Hey, do you got any tax forms here?
ME: Yes, sir. They're right behind you.
PATRON: (Turns and notices the large and obvious display of tax forms he missed on the way in the door.) Uh, thanks.
(The patron leafs through a few forms and booklets, picking out what he needs from the Federal side of the shelf.)
PATRON: Uh, you got any more state forms?
ME: (Sighes loudly within head) Yes. They're on the other side of the shelf there, in the yellow bin.
PATRON: No they're not.
PATRON: It's empty.
ME: Oh. Oops.