Conference Week: Day 3

Day 3 of the conference is underway. There is no day 2.

I'm only working an 8 hour shift today. As my wife would say, "God forbid you have to put in a full day. Oh, the torture." In fact, as a fourth year medical student who has regularly had to pull 12 and 14 hour shifts, she had very little sympathy for my poor tired feet on Wednesday. And rightly so.

Today, I'm wearing better shoes. It will be just me and Mrs. J til 1, when Mrs. B comes in to join us for Freaky Friday.

It's raining... It's cold... The chronicle continues...

8:50 a.m.-- I arrive for work. The circuit breaker for the lights upstairs immediately blows, so I have to go into the hobbit door under the stairs and turn it back on. I do notice that Mrs. A's husband, Mr. A, has been in to replace the bolts in the rolling ladder.

8:56-- Folks already banging on the door to get in. Nobody told them to get out of their cars and come stand in the rain. We open at 9, people. I believe there's a sign on the door to that effect.

9:00-- I open the doors. One of the two patrons waiting says, "Well, it's about time." He's actually joking with us, though it takes me a moment to figure that out and I can feel the fires within me rise.

9:04-- Because we were closed yesterday, the after-hours book return box is packed to the tits. We have to empty it in the rain, which is made even more problematic by Mrs. J's insistence on leaving the drop box's interior book bin pulled out IN THE RAIN ITSELF. Making matters even worse, we both keep dropping piles of books and tapes and sundry items onto the wet and puddle-soaked ground, forcing us to wipe them off with an old shirt from the Dead T-Shirt bin. It's the last shirt in there. Someone really needs to do the wash.

9:10-- Already the foot wiping has begun. I want to scream, "Hey, that's not a door mat, it's a runner carpet. They are not the same thing. If you want to wipe your feet, might I suggest you use the actual door mat that we've provided just OUTSIDE the door!"

9:15-- I finally get around to running the stats for Wednesday. We had 215 checkouts and 145 checkins. This is not a record or anything, but it is a damn sight more than we usually have.

9:33-- Marlene Doodah (not her real name) phones to ask us to renew a book on tape for her. She explains that she loaned it to a friend who subsequently loaned it to another friend, so she needs more time. I look her up and renew it.

10:09-- The REAL Marlene Doodah (still not her real name) phones to ask us to renew the same book on tape for her. I tell her that someone claiming to be Marlene Doodah already phoned to renew it this morning. She explains that this was a clever ruse by a friend of hers to whom she had loaned the book on tape.

10:41-- Another foot wiper.

11:06-- More foot wipers.

11:31-- An asshole phones. He was in last Friday and checked out a couple of the books he needed for the contractor's license test. He gave me a tremendous amount of shit back then over the fact that we charge the full price of the book as a deposit. (Note: He had the full amount for the two books in cash on his person at the time, to the tune of $112, and did leave it as a deposit for them.) I told him we have to do that because if we just charged a $10 deposit like we used to then we never see these pricey books again. He also gave me shit over the fact that we only loan the books out on a first-come-first-served basis and cannot reserve them for specific days, and that we also only loan these books for one week at a time.  (We do allow a renewal of another week.)

Last Friday, I stressed to him the importance of calling to renew them if he needed them longer, because according to the book deposit policy, that he both read and signed, the deposit is forfeit if they're late. We tell this to everyone who checks them out, because 9 times out of 10 they never call. I should also say that most of us here hate this policy. We would frankly rather have our books back instead of having to take people's money, particularly when they usually have brought them back, albeit a few days late.

So today Mr. Asshole calls to renew his books. I can tell from his tone he already has an attitude about it. I look his record up and try to renew them but one of them will not renew because someone else has it on hold. He was instantly furious.

"But you told me that you can't put them books on hold!"

"No. I told you you couldn't reserve them for a specific day. You can still place them on hold, though." Trying to still be diplomatic with him, I offered to go and make sure we didn't have an extra copy on the shelf, which I could then give to the holding patron. We did not.

"So what does that mean for me?" he said, the attitude thick.

"Well... basically, it means you need to bring the book back today."

Barely under his breath, he says "Aw, that's bullshit."

"Sir, my hands are tied on this. The computer will not allow me to renew the book for you if someone already has it on hold. There is nothing I can do to help you."

"Yeah, well that's bullshit," he says. "Maybe I'll try to bring it back today."

At this point my attitude is, Do what you like, dude. If you don't want your $70 back, that's just peachy with me.

11:49-- Kanji the Kid puts in an appearance. He's a guy in his early 20s who I believe has Asperger's syndrome. He is called Kanji the Kid because, according to him, he has memorized every character in the Japanese Kanji alphabet--or at least all the ones he can get his hands on through interlibrary loans. From what little research I've done on the subject myself, there are several thousand such characters in Japanese alone. Kanji used to be a fairly regular patron, but all he would get were interlibrary loans for books of Kanji. He would often keep these for months past their due date and refused to return them until we had harangued him with calls for weeks to the point of infuriating him. Only then he would bring them back.

Today he returned our video of Webber's musical Cats as well as the trade paperback of Bone Vol.2: The Great Cow Race. I told him we had Vol 3 and 4 on the shelf if he wanted those.

"What about Volume 1?!" he asked loudly. "You have Volume 2, Volume 3 and Volume 4, so it would only make sense that you should have Volume 1 too!" Speaking of volume, Kanji always speaks at his loudest and has no inside voice.

"We own it," I said. "It's just been checked out for quite a while." That seemed to satisfy him.

1:00 p.m.-- Mrs. B arrives. I warn her of Mr. Asshole, who may be on the way. I will likely have to curtail my blogging now that a computer saavy person is here.

1:10 -- Parka arrives.

1:20-- I eat lunch. Patron floodgates open, but at least we have the staff for it.

1:35-- I go on break.

2:30-- I return. Mr. Asshole has not come in while I'm gone.

2:40-- My wife arrives to eat a Dairy Queen Pumpkin Pie Blizzard in front of me. She's been craving one for weeks and figured since today marks the first day of a two week vacation for her she'd chow down on one. She offers me some, but I decline.

3:04-- Harry the Killer Midget comes downstairs and leaves. Harry's not actually violent and would be hard-pressed to actually kill someone. But he IS a midget. He's with the Unobstructed Doors group.

3:10-- Mr. Smiley comes in, takes his latest ILL and leaves. Afterward, the wife and I and Mrs. B stand around the circ desk telling stories about his tantrums of the past. Like how he used to like to come in and read, but would always take the batteries out of or unplug any clock near him because the tiny clicking of its second hand made too much noise for him.

4:21-- Brent and Brice: The New Devil Twins and around four of their neighborhood colleagues arrive for some computer using. I have to break it to them that they can't use the computer cause they're still twelve. Meanwhile, we've managed to misplace the prints they illegally made  again so I have no actual proof that they haven't already paid for them and taken them home. Two of their friends are indeed fourteen, so they are sent back to print stuff out on B&B's behalf. Fine by me as long as they get paid for. After a few minutes, Mrs. B finds the errant prints from before. I take them back and show them to Brent. He claims he had to make new prints of the same material because we'd lost the first batch before and he paid for the second round. This makes sense, except that I don't know who let him on the computer to do it. I let him go.

5 p.m.-- Time to head home. Not for the whole weekend, though. Yep, I've got to be back at 9 a.m. tomorrow morning for a Saturday shift fill-in gig and I'll have a Sunday one after that. That's okay. I don't mind, cause Mrs. A gave me all the days off I wanted for Thanksgiving. Plus it just increases my chances that Mr. Asshole will come back in while I'm around.