Wednesday, June 04, 2008

Uh, what is "No," Alex?

A lady phoned today to ask if we could FAX her kid's internet permission slip to another library branch where her kid happened to be at that moment so her kid could use the computers there.

I explained to her that while we existed in the same library consortium as the other branch in question, each library was an entity unto itself as far as computer policies went and permissions at one did not affect permissions anywhere else. If the other branch was willing to accept the permission form as proof, so be it, but we couldn't dictate to other branches what they would accept in such a manner as she was suggesting.

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An employee of a small town "liberry" chronicles his quest to remain sane while dealing with patrons who could star in a short-lived David Lynch television series.